Help & Frequently Asked Questions
Most things people get stuck on, answered. Can't find what you need? Hit the contact button at the bottom.
Go to the sign in page, click "Forgot password?" below the Sign In button, and enter your email address. You'll get a reset link in your inbox within a minute or two. The link expires in 1 hour.
If the email doesn't arrive, check your spam folder. Still nothing? Reply to any email from me and I'll sort it manually.
Sign in, go to your account page, and use the "Change Password" section. You'll need your current password.
Sign in, go to your account page, and scroll down to the Danger Zone at the bottom. Click "Delete my account", type DELETE to confirm, and that's it.
This will:
If you want your data fully erased from my email provider as well, reply to any email from me after deleting and I'll handle it manually.
Check your spam folder first. Still nothing? Sign in to your account - if your email isn't verified yet, there's a "Resend verification email" button on the verify page.
If that fails too, reply to any email from me and I'll verify your account manually.
Try the obvious ones - the inbox you usually use for newsletters, the address you might have used to buy one of my books. If nothing works, hit reply on any email from me and I'll look up your record.
The Hidden Chapter is a new system that launched on 26 April 2026, replacing the old "two free books via newsletter" flow. If you were on the old newsletter, your email is already in The Hidden Chapter, but you'll need to set a password the first time. Use the forgot password link - even if you've never set one, it works as an account-claim link.
Yes - they're both in The Vault when you sign in. Need a Little Walkies and 22:22:22 First Shift. Click the cards to download.
No. The Hidden Chapter is free. Some future content (like the Soul Reaper card game and the SOM audiobook) will be paid, but free items will always be free.
Substack is where I write. Rants, shower thoughts, posts about writing. The Hidden Chapter is where the content lives - bonus stories, fan archives, immersive sub-sites, and eventually paid items like audiobooks and the card game.
They don't overlap - they do different jobs.
Most likely you're reading on a client that doesn't support modern HTML email - very old Outlook, some text-only mail readers. Try opening the email in Gmail or a webmail interface. If it's still broken, tell me - I want to know.
Just me. I write the books, build the site, send the emails. There's no team. There's no marketing department. There's just Adam and a Mac mini in Ireland.